Student Responsibility For Charges
University of North Carolina Asheville attempts to make sure each student is notified of charges to his/her student account. However, charges go on at various times throughout each semester depending upon when the student registers and the student’s particular activity. Failure to receive a billing statement does not relieve any student from financial responsibility for charges on their account. It is the student’s responsibility to monitor their student account and to pay for any charges on their account in a timely manner. Failure of the student to pay charges on their account may result in not being able to register for future classes, not being able to receive a transcript and being assessed late charges and interest on past due balances.
Holds
The university will review student accounts periodically for outstanding balances. Student accounts with outstanding balances are subject to having holds placed on either registration, transcripts or both. Students should review their account for any outstanding balance and pay the balance promptly to avoid holds being placed on their account.
Transcript Holds
- Accounts with a balance are subject to having a hold on their transcripts. The account balance must be paid in full to have the hold removed.
- If a student/former student has a transcript hold due to a balance, but also received federal financial aid, they can contact the Student Accounts Office to request that the hold be lifted so transcripts can be released.
- Complete this form to request the transcript hold be removed so transcripts can be requested.
- Hold release requests will be reviewed and responded to within 5 business days.
- The hold will be lifted for 1 week to enable the release of transcripts and information regarding the balance and payment options will be sent to the student/former student.
Registration Holds
- Accounts with a balance of $2,000 or more are subject to having a hold on their registration which prevents the student from registering for a future semester.
- Contact the Student Accounts Office regarding payment plan options if you are unable to pay the balance below $2,000 and would like to register for an upcoming semester.
Holds will not be removed for items that a student is appealing. For example, if the student is appealing a parking citation that created a hold on the student’s account, the hold will not be removed until the appeal has been approved and the citation reversed. If the student pays a citation that is under appeal in order to remove a hold and the citation is subsequently reversed, the student’s payment will be refunded to them.
View the UNC Asheville Use of Tuition Statement.